top of page

Legal

Welcome to ReFiBuy’s Legal page. Here you’ll find the policies that govern your use of our website and explain how we handle your information. By using our website, you agree to both our Terms of Service and Privacy Policy.

Terms of Service

Effective Date: Sept 8th 2025

1. Introduction
Welcome to ReFiBuy (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website (the “Site”), including content, features, product demos, and services.
 

2. Acceptance of Terms
By using our Site, you agree to these Terms. If you do not agree, please discontinue use immediately.
 

3. Description of Services
ReFiBuy’s Site is designed to:


4. User Responsibilities
You agree not to misuse the Site. Prohibited activities include:

  • Uploading harmful or illegal content.

  • Attempting to disrupt the Site’s functionality.

  • Misrepresenting your identity or affiliation.

  • Using the Site for commercial solicitation without permission.
     

5. Investigations
We reserve the right to investigate and take appropriate action regarding suspected violations of these Terms, including suspending or terminating access.

6. Intellectual Property
All content on the Site (text, images, demos, software, design, trademarks, and logos) is owned or licensed by ReFiBuy. You may not copy, reproduce, distribute, or create derivative works without prior written consent.

7. Third-Party Links
The Site may contain links to third-party websites. ReFiBuy is not responsible for their content, practices, or policies. Use them at your own risk.


8. Termination
We may suspend or terminate your access to the Site at any time, with or without cause, and without liability.


9. Modification of Terms
We may update these Terms periodically. The latest version will always be posted with an “Effective Date.” Continued use after updates constitutes acceptance.


10. Privacy Policy
Your use of the Site is also subject to our Privacy Policy, which describes how we collect, use, and protect your information.


11. Data Retention
We may retain user-submitted information for as long as necessary to fulfill the purposes described in our Privacy Policy, unless a longer retention period is required by law.


12. Settling Disputes
Any disputes arising from these Terms will be resolved through good-faith negotiations. If unresolved, disputes will be subject to the laws and courts of the State of North Carolina.

13. Disclaimer of Warranties
The Site and its content are provided “as is” without warranties of any kind, express or implied.


14. Limitation of Liability
ReFiBuy will not be liable for damages of any kind arising out of your use or inability to use the Site.


15. Contact Us
For questions about these Terms, please contact us at: contact@refibuy.ai

Privacy Policy

Effective Date: Nov 17th 2025

1. Data Controller

ReFiBuy, Inc. (“ReFiBuy,” “we,” “us,” or “our”) is the data controller responsible for your personal information collected through this website and related communications.

​

If you have questions or wish to exercise your privacy rights, please contact us at: contact@refibuy.ai

​

2. What Information We Collect

We may collect:

  • Information you provide directly, such as when you fill out a form, sign up for updates, or contact us.

  • Automatically collected data, including browser type, device information, IP address, pages visited, and interactions with our site.

  • Information collected by third-party tools or integrations, such as scheduling widgets, analytics, or CRM systems.
     

3. How We Use Your Information

We use your information to:

  • Respond to questions, demo requests, and inquiries.

  • Provide product information or marketing updates (with your consent).

  • Operate, maintain, and improve our website.

  • Communicate with you about ReFiBuy or related opportunities.

  • Comply with legal obligations.
     

We do not sell your personal information.
 

Lawful Bases for Processing (GDPR)

Under the EU and UK General Data Protection Regulation (GDPR), our lawful bases for processing personal data include:

  • Consent – when you voluntarily provide information or opt in to marketing.

  • Legitimate interests – for operating, improving, and securing our services.

  • Contractual necessity – when providing information or demos you request.

  • Legal obligation – when required by applicable law.
     

4. Sharing of Information

We do not share your information outside the company except as needed to operate our site, communicate with you, or comply with the law.
 

We may share data with trusted third-party service providers who process data on our behalf, such as website hosting, analytics, or CRM platforms. These partners are required to handle your information securely and only for the purposes we specify.
 

HubSpot

We use HubSpot for customer relationship management (CRM), website analytics, and email communications. HubSpot acts as a data processor on our behalf under its Data Processing Agreement and Privacy Policy.

​

HubSpot’s servers are located in the United States, and data transfers are protected by Standard Contractual Clauses (SCCs) to ensure adequate protection. For more information, see HubSpot’s Privacy Policy.​
 

5. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze traffic, personalize content, and improve your experience. Some cookies are essential for the website to function, while others (such as analytics and marketing cookies) are optional and used only with your consent.

​

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email.

​

You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.

​

We use Wix’s Cookie Consent solution powered by CookieYes to manage cookie preferences and obtain consent in accordance with GDPR and other privacy laws.

​

You can review or change your cookie settings at any time by selecting the cookie icon in the bottom-left corner of any page, which will reopen the consent banner.

​

For more information about how cookies are used on our site, see the Wix Cookie Policy.

​

6. Data Retention

We retain form submissions, communications, and analytics data for as long as necessary to fulfill the purposes described in this Policy, or as required by law.
 

7. Data Security

We use reasonable technical and organizational safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.
 

8. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect information from children.
 

9. Your Rights

Depending on your location, you may have the following rights:

  • Access and obtain a copy of your personal data.

  • Correct or delete your information.

  • Restrict or object to processing.

  • Withdraw consent at any time (without affecting prior lawful processing).

  • Request data portability (receive your data in a machine-readable format).

  • Lodge a complaint with your local data protection authority.
     

To exercise these rights, contact us at contact@refibuy.ai.
 

10. International Data Transfers

If you are visiting from outside the United States, please note that your information may be transferred to and processed in the U.S., where privacy laws may differ. We rely on Standard Contractual Clauses or other lawful safeguards for international transfers as required by GDPR.
 

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised “Effective Date.”​

 

12. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at: contact@refibuy.ai

bottom of page